Frequently Asked Questions

Find below some questions we are most commonly asked. If your question isn’t on the list, feel free to get in touch or talk to us over live chat.

We accept payment by MasterCard, Visa, Visa Debit, Delta, Maestro, Solo, Visa Electron or American Express. We also accept PayPal.

Please refer to our Payments page for more information.

Yes. Our website uses 256b encryption and all data captured on the website is encrypted using SSL technology. To check this is working, look out for the padlock sign in your browser.

Our website is also hosted with a large UK based hosting company.

If you would like to save money please subscribe to our mailing list, this is the main method in which we communicate our special offers and promotions.

Yes, all our products are sourced and supplied direct from brands or brand distributors.

Yes, we work with many brands and distributors, feel free to email your product requirements to hello@weloveretail.co.uk. Our buying team will happily check with our suppliers.

Please refer to our Delivery Information page.

Please refer to our Returns & Refunds page.